Question1: If you change the data type from a Checkbox to a Picklist, it can cause data loss.
Question2: Which of the following SF applications enables organizations to speed and streamline all phases of sales?
Question3: Clients do not have to enable Customizable forecasting before they can ask salesforce to activate Territory Management.
Question4: Which of the following are not controlled by the Page layouts?
Question5: You can only use standard fields when generating email and mail merge documents for leads or contacts.
Question6: When a lead is converted it becomes an Account,Contact and Opportunity (unless you opt out of creating an Opportunity)
Question7: Workflow rules never trigger on converted leads
Question8: It is advisable not to overwrite user records with new user data because it would prevent you from tracking a history of past users and the records associated to them?
Question9: The User Interface Settings can be adjusted for individual users.
Question10: Custom lead fields can be mapped to which sets of objects in salesforce.com?
Question11: Which are Activity Attachment Enhancements in Spring 11?
Question12: What happens when an email is sent to a customer from a case?
Question13: Which Import functionality of salesforce.com should be used if one needs to import the 30000 Cases in Salesforce.com?
Question14: A default person account record type named “Person Account” is automatically created when person accounts are enabled for your organization.
Question15: An S-Control may be all of the following EXCEPT:
Question16: Is it possible to report on the converted Leads?
Question17: What is a Record Type? Select the right choice
Question18: According to Sales Force, console is not for occasional users of SalesForce. The console is best set up for users who view SalesForce for 3 or more hours a day.
Question19: Who can select the "sharing" button on Account and Opportunity records?
Question20: Select the option that is NOT true of opportunities:
Question21: Is it possible for a user to see different Set of data in Report and in a Dashboard based on the same Report?
Question22: Which report format summarizes data in a grid against horizontal and vertical criteria and provides totals for both rows and columns?
Question23: If you schedule a dashboard refresh on the 31st day of every month, will the dashboard refresh in months without a 31st day?
Question24: An active user record consumes a license.
Question25: Assets are related to which of the following sets of objects?
Question26: What do you need to specify when you schedule a report?
Question27: The size limit for documents uploaded is:
Question28: When creating a custom report type all objects display in the Primary Object drop-down list, including those you do not have permission to view. For example, even if you don’t have permission to view leads, leads are available in the Primary Object drop-down list so that you can build lead report types for other users.
Question29: Custom Fiscal years are for companies that break down their fiscal years, quarters, and weeks in to custom fiscal periods based on their financial planning requirements.
Question30: Using the following hierarchy, if a sharing rule exists granting Operations Person Read/Write access to Sales Management on the Account Object, what access does Operations Management have to Sales Management's accounts?
Default access for the Account object is Public Read Only.
Executive Management
Sales Management
Sales Person
Operations Management
Operations Person
Question31: Will data be lost in a Custom Field if Data Type is changed to Number from any other Data Type?
Question32: What is the purpose API Token field on the User object?
Question33: Editing Records: Required fields are marked by which color?
Question34: Your organization is a US-based company with a default currency of US Dollars. As a sales rep, your personal currency set to British Pounds. You create an opportunity with a currency in British Pounds. The administrator updates the currency conversion rates. Which of the following best describes what happens to the amount of your British-Pound-based opportunity?
Question35: You can use Sharing Rules to grant wider access to data. You cannot restrict access below your OWD levels.
Question36: When creating users, does the alias need to be unique?
Question37:
Question38: When creating a recurring event what are the maximum occurrences by interval?
Question39: Can an end user import Members into a Campaign?
Question40: Roles are available in Personal and Group edition
Question41: Which data can be synched using the new Salesforce for Outlook?
Question42: Which of the following can be used to create a back up of data from Salesforce?
Question43: Inline Editing updates the field when
Question44: Org wide default is set to private. Kathy is assigned US Sales Director role with access rights to view opportunities owned by other users associated to her accounts. Jennifer is assigned EMEA Rep Role and Phil to US rep role. Which business opportunities can Kathy VIEW and EDIT?
Question45: If single sign-on is enabled for your organization, API and desktop client users cannot log in to Salesforce CRM unless their IP address is included on your organization’s list of trusted IP addresses or on their profile, if their profile has IP address restrictions set.
Question46: Which of the following features is not available in Professional Edition?
Question47: If the company locale is set to US English, all users will have a default locale of US English and this cannot be changed.
Question48: If the System Administrator set a user to create only a certain record type, this user's ability to view other record types is affected.
Question49: Export to Excel is available for Printable Lists:
Question50: Standard picklists can be the controlling field but not the dependent in a field dependency:
Question51: List view can (Choose all that apply)
Question52: If your org is configured for data export, you can schedule automatic backup files at what intervals?
Question53: There are many dashboard components from SF Labs including the Apex Dashboard Kit which can be installed:
Question54: From the below …identify the WF action?
Question55: A Workflow rule can only be triggered when a record is created.
Question56: When creating a sales process, the System Administrator will be modifying/filtering the values of the
__________ field.
Question57: The Director of Sales wants a report that shows the trending performance of his sales reps. He would like to see the trend by month, with a review of the previous 6 months. Which report format would you use to create this custom report?
Question58: Scheduled reports run in the time zone of the user who schedules the report.
Question59: How is the expected revenue calculated in the opportunity?
Question60: What needs to be specified to schedule a Report?
Question61: A Look-up field can look up to what?
Question62: Which of the following components lets customers find solutions to their cases on their own?
Question63: Which statement is true about custom summary formula?
Question64: Criteria-based sharing rules allow administrators to share records based on field values rather than record ownership.
Question65: Salesforce.com archives older activities according to which of the following conditions:
Question66: Up to 25 custom lookup fields can be defined per object.
Question67: Account Teams might be utilized for what?
Question68: Which of the following Email Template cannot be used to send a mass email?
Question69: When using advanced currency management, can a past exchange rate be changes?
Question70: What is true regarding a Running User
Question71: If you give a user the “Weekly Data Export” permission, which is needed to export data, he or she has view access to all data that is exported and can see all custom objects and fields in the Weekly Export Service regardless of their other profile settings.
Question72: When a user logs in the first time to Salesforce, the following takes place (check all that apply)
Question73: For how many days deleted records are kept in the Recycle Bin?
Question74: Final reject actions can include actions such as email alerts
Question75: Which of the following is not a Roll Up summary field operation?
Question76: The size limit for documents uploaded is:
Question77: Which of the following is the new workflow feature of Spring’11 Release?
Question78: The number of business hours that can be set for the organization to operate:
Question79: Default values are available for standard text fields
Question80: Is the DataLoader Cloud based?
Question81: The Documents tab does NOT contain version control capabilities
Question82: Workflow rules can be triggered any time a record is saved or created, depending on your rule criteria:
Question83: A particular team needs to track individuals working on cases and the individual roles of the people working on cases. Which is the best way to do it?
Question84: What are true for the data loader?
Question85: Where do you go to create a List View so that you can see it on the Console, under the Accounts object?
Question86: What is true about Managed Packages?
Question87: A Lookup Field Relationship Select the correct choice
Question88: The difference between an opportunity record type and a sales process is:
Question89: Which of the following statements is true about computer activation?
Question90: What is Force.com Builder? Choose 3 answers:
Question91: Who can view a Campaign in Salesforce.com
Question92: You can use conditional highlighting for summary and matrix report only.
Question93: Workflow rules trigger automatically and are visible to the user.
Question94: You can set up Salesforce to automatically send email alerts, assign tasks, or update field values based on your organization's workflow
Question95: The administrator wants to create 3 custom fields: an auto-number, a text field and a picklist. Is it possible?
Question96: Task Records are "to-do" lists, are date sensitive, and must be completed before they move to my Activity History.
Question97: Which of the following is not part of the Profile?
Question98: A System Administrator can edit a profile to:
Question99: UI component for tag Access (Choose 2)
Question100: When is a workflow rule triggered?
Question101: You can map a custom lead field to only one of the following objects at a single instance (check all that apply)?
Question102: Forecasting can be used with Custom Fiscal Years.
Question103: Custom Formula fields do Not support which of the following functional expression?
Question104: If you delete a report and change your mind, you can retrieve it from the recycle bin.
Question105: Which of the following is NOT controlled by the Page Layout?
Question106: Customer Portal users can view the tags section of a page, if it is included in a page layout.
Question107: Dated exchange rates can be set in the time range of
Question108: Use a __________ picklist to filter the values of one picklist based on the value of another picklist.
Question109: What is conditional highlighting for reports?
Question110: What is the maximum of time triggers per Workflow Rule?
Question111: Marketing and Sales users at Universal Containers would like more visibility into Lead and Contact participation in this years Trade Show. How would an Administrator build this into the application? Choose
2 answers
Question112: Multiple Approvers have received your request for approving a discount that was invoked by the approval process? Approver A rejects your request. Approver B accepts your request after Approver A rejects it. Is your request approved or denied. (Assume you need only one person to approve out of all the approvers)
Question113: A user with a Chatter Free User profile has access to records in Salesforce such as Accounts and Contacts.
Question114: A company that uses custom fiscal year: A standard forecast option is unavailable. Administrator will have to build a custom forecast for the same.
Question115: Formatting of report is maintained when it is exported via Printable View?
Question116: How many custom fields can be created on an object in an unlimited Edition?
Question117: Conditional highlighting can not be used for?
Question118: What objects are cases related to?
Question119: Regardless of what language is selected on the user record, all online help is displayed in the organization default language.
Question120: API’s are not available for use in which Salesforce.com edition?
Question121: When are data Validation Rules enforced?
Question122: Which two functions return the same result when used with fields of the same data type?
Question123: If a lead, with a single marketing campaign is converted, the campaign information will map to the newly created contact and opportunity record automatically
Question124: Related Lists display the many side of a one-to-many relationship
Question125: What would prevent a user from including fields when running a report?
Question126: If your org is configured for data export, you can generate backup files manually how often?
Question127: Custom formula fields can reference other custom formula fields including themselves.
Question128: Which of these is NOT true of “list views” in SFDC:
Question129: What is the default report format for new reports created in report builder?
Question130: A sales team is a set of users that normally work together on _________ ?
Question131: Why would you use early triggers?
Question132: On Lead Conversion, the Close Date of the newly created opportunity is automatically set to?
Question133: Which feature in SFDC combines a list view and related records into one screen with different frames so that users have all the information they need when interacting with Salesforce.com?
Question134: Can a Standard User Profile import members into a campaign?
Question135: Which of these has many-to-many relationship?
Question136: Record types specify the following elements.
Question137: Formula cannot reference any field that is restricted by Field level security
Question138: A Workflow Alert can be tracked in Activity History
Question139: Org wants to create a follow up task based on a field change. Which is the best way to do it?
Question140: Standard reports are visible through the Reports search.
Question141: What is the maximum number of values you can have in a picklist?
Question142: A checkbox can be the controlling field to a dependent picklist.
Question143: History Tracking can be performed on the following Standard Objects Except Select the choice which is applicable.
Question144: What is the maximum length of a Text Area?
Question145: On deleting a Tab from an Application ___________.
Question146: Do Validation rules get enforced on the Lead Conversion?
Question147: A custom lead field can be mapped to:
Question148: User A modifies a record. This modification triggers a workflow rule for immediate execution that includes a field update on the current record. After the execution is complete, what user will be listed under the Last Modified field of this record?
Question149: Which of the following cannot be on the controlling side of the Dependent Picklist?
Question150: Accounts can be created by converting a lead to an opportunity, or by manual entry.
Question151: Formula fields can be converted from or to other field types.
Question152: What should be the Advanced filter Conditions to meet the requirement “Find contacts owned by Poo that have a title of CFO, functional role of CFO, or reports to the CFO?
1) Title equals CFO
2) Functional Role equals CFO
3) Reports To equals CFO
4) Contact Owner contains Poo
Question153: How many Editions are there in Salesforce.com
Question154: Are custom object reports accessible when you add a custom object tab?
Question155: Which Type of Reports can't be used to create groups of data or charts?
Question156: When a case is deleted, following are deleted except:
Question157: An account team can be added by all Except:
Question158: With Spring’11 release now you can have Photos in Dashboard components?
Question159: Which of the following are standard Salesforce applications?
Question160: A system administrator can opt to lock users out of the Salesforce org if they exceed a certain number of failed login attempts.
Question161: I can email opportunities, accounts, leads, or contacts directly from SFDC, and all of these communications will be automatically saved in my activity history.
Question162: How many other fields may a custom lead field be mapped to when converting a lead?
Question163: Difference between workflow rule and workflow approval process is:
Question164: Can you make a standard field unique?
Question165: What steps are part of the process to enable Multi-Currency in an organization?
Question166: Which of the following make a User record Unique?
Question167: Which of the following are true about the field type "Text Area(Long)" ?
Question168: The system automatically maps standard lead fields to standard account, contact, and opportunity fields
Question169: What is Sharing Rule?
Question170: You will need a security token to access Salesforce via (choose all that apply)
Question171: How many fields (columns) can be displayed on a Customizable Related List?
Question172: You cannot delete all the record types for an object if the object is referenced in which of the following:
Question173: Which report format provides a tabular listing of data with sorting and subtotalling of said data.
Question174: Can you uninstall an AppExchange application once it has been deployed?
Question175: Can a user create his or her own Default Sales Team?
Question176: What is the maximum length of the alias field?
Question177: Which statements are true about standard fields?
Question178: Which of the following are true about the Default Division field on the User object?
Question179: Which of the following components inherits the record type and profile associations, related lists, fields, and field access settings from its associated page layout?
Question180: During a lead import, you can choose to enable active assignment rules as part of the import
Question181: A security token is required for API access when connecting from an IP address within the list of trusted networks.
Question182: Workflow Tasks are NOT tracked in the Activity History and can be reported on MMM?
Question183: Based solely on the role hierarchy a manager can do all of the following EXCEPT:
Question184: While Scheduling an email reports user specifies all except
Question185: Standard users can import a maximum of how many account records in a session
Question186: This type of relationship links two objects together, but it has no effect on deletion, record ownership, or security, and the lookup relationship field is not required in the page layout.
Question187: You CANNOT delete standard fields but you can remove non-required standard fields from a page layout
Question188: A manager wants to pend all task assigned to his team so that the due date will be pushed a few days forward.
Question189: What is the limit on the compiled size of the Formula Field Select the correct choice?
Question190: You can use standard reports when creating Dashboards
Question191: What are the two main parts of WF?
Question192: As an Admin you can schedule regular data imports using the Data Loader
Question193: What are the opportunity defaults when converting a lead to an opportunity?
Question194: Which of the following profile permissions will enables the User to edit any record, regardless of the Sharing Model?
Question195: Adding & Searching for Records: Which search option allows me to search across multiple fields including notes, descriptions, and comments?
Question196: Can you include attachments in the Data Export.
Question197: When creating a custom report type Making the status “In Development” hides the custom report type and any reports created from it from all users except those with the “Manage Custom Report Types” permission. Making the status “In Development” also prevents all users except those with the “Manage Custom Report Types” permission from creating and running reports from the report type.
Question198: Printable View does not Save all the report formatting.
Question199: When converting a lead, what values are transferred to the opportunity?
Question200: All of the following are default Account record types- with Client Management EXCEPT:
Question201: You cannot delete a standard report.
Question202: The system administrator was testing workflow rules and needs to delete pending time-based workflow actions. How can he/she do this?
Question203: What can be reviewed using the process visualizer?
Question204: Organization-Wide Default Sharing Rule for Calendar Access Default is as Follows:
Question205: When importing Lead records you must use _______ Currency
Question206: Which is a capability of a campaign? Choose 2 answers
Question207: Which permission allows a user to create a new solution?
Question208: All of the following may be uploaded to the AppExchange Directory EXCEPT:
Question209: "#Error!" displays on report cells if your custom summary formula output is over 18 digits.
Question210: Which action must be taken to view contacts associated with a case in the console?
Question211: To prevent a user from logging into the Salesforce org outside normal business hours, the System Administrator would do this in:
Question212: Can a delegated approver revoke a previously approved process?
Question213: Records & Record Detail Pages: I can edit data for multiple records at once by selecting each of them within a list view, Clicking on one of the records, and choosing the field to edit for all.
Question214: The automated case user will be listed on the case history for all actions that are system defined, including:
Question215: Which of the following statements are true about trusted ranges?
Question216: Which statement is TRUE regarding dependent lookups? Choose 2 answers:
Question217: Adding a user to the sales team group will give access to opportunity records that was previously a restricted account.
Question218: What happens when you delete an object that is related to a junction object by a lookup relationship?
Question219: Advanced filter conditions can be applied to a roll-up summary field:
Question220: Which of the following are true about Web-to-Lead:
Question221: On which of these areas Data Validation rules are enforced but no feedback is given to users?
Question222: When is a custom object created?
Question223: What should a system administrator consider before importing a set of records into Salesforce.
Question224: What is parallel approval Routing?
Question225: Chatter External license allow users outside the company to join public Chatter groups.
Question226: Name one place where inline Editing is not currently possible. (Choose 2 answers)
Question227: If a field is visible in the search layout but hidden for certain users via the field-level security settings then which of the following statement is true?
Question228: Assignment rules allow Leads and Cases to be automatically assigned to users and queues based on criteria defined by the system administrator.
Question229: Roll-up summary fields are not visible to users if they reference fields the user can't see.
Question230: The Marketing User checkbox on a user record allows users to do which of the follow actions (Multiple correct answers):
Question231: If you delete an email from a case and then delete the case, you will not be able to retrieve the deleted email from the Recycle Bin
Question232: You can only import only one language at a time per CSV file
Question233: Records & Record Detail Pages: SFDC lets me print list views for Accounts, Campaigns, Cases, Contacts, Leads, or Opportunities.
Question234: You can map a custom lead field to a Case
Question235: If a user leaves your company, the system administrator should do the following to prevent future access to the Salesforce org.
Question236: Which statement is true regarding High Volume Portal users? Choose 2 answers
Question237: Custom Summary Formulas are based on hard record values but used to create a temporary formula for custom reporting needs.
Question238: When you delete a Contact, it's associated Campaign Member record is deleted as well.
Question239: You can enable Chatter in your organization without updating to the new look and feel?
Question240: A checkbox can be a controlling field in a field dependency?
Question241: What is one advantage of Salesforce CRM?
Question242: Auto Response rules work on which objects?
Question243: If a user has public read-only access to records [that he/she does not own], the following are true.
Question244: Which tool should be used to Import more then 65000 records in Salesforce.com?
Question245: If a user tries to login outside the IP range specified in their profile, the result will be.
Question246: Which of the following can NOT be used to customize your Home Page?
Question247: Which of the following special picklist fields are not available for record types because they’re used exclusively for sales processes, lead processes, support processes, and solution processes
Question248: How does an agent submit an article for publishing? Choose 3 answers:
Question249: Universal Containers would like their sales reps to be able to send branded email invitations to customers for business meetings and to collaborate with customers from a branded Website to find a suitable meeting time.
How can an Administrator accomplish this?
Question250: In order to Enable Territory Management you should have:
Question251: YOU are working with a Professional Edition organization. They wish to install the Expense Tracker which requires the use of 4 custom tabs, 3 custom objects, and one custom app. If the company is already using
4 applications, 36 custom objects, and 7 custom tabs, what will happen when they try to install Expense Tracker?
Question252: What statement is true regarding a custom field formula?
Question253: Who can invite Chatter customers into a Chatter group?
Question254: Record type picklist filtering applies to dependent picklists.
Question255: Which of the following is not a standard Profile?
Question256: If a profile does not have access to an application, that profile will also not have access to the tabs and objects of that application
Question257: You must be a user of salesforce.com in order to Receive an email notification in the case escalation process:
Question258: Editing Records: Which of these is NOT true? I can edit fields by:
Question259: Salesforce is which of the following:
Question260: Custom Links can be used for the following:
Question261: Data Validation Rules are formulas that evaluate, "True".
Question262: Which of the following statements is true about person accounts in backup exports?
Question263: Which of the following are new features on Chatter tab?
Question264: You have to enable the Report Builder Upgrade first to use Master Charts.
Question265: A custom multi-select picklist can be the controlling field for a dependent field
Question266: Which statement is TRUE regarding look up filters? Choose 2 answers
Question267: Which of the following statements about a user record are true?
Question268: If the lead has a record type, the default record type of the new owner is assigned to records created during lead conversion.
Question269: Queues can be setup for which objects? (check all that apply)
Question270: Only 1 permission set can be assigned to a user.
Question271: Which of the following is true about Page layouts?
Question272: How many records of a custom object can a System Admin import using the Salesforce Import Wizard?
Question273: How many instances of personal tags can be applied to records?
Question274: The Campaign ROI Analysis Report uses which of the following calculations to determine the ROI percentage for a campaign?
Question275: Which of the following is true about salesforce?
Question276: If your company's fiscal year follows the Gregorian calendar, you must use Custom Fiscal Years.
Question277: The Salesforce Console is an example of what?
Question278: Time-dependent workflow will not work with which type of workflow evaluation criteria?
Question279: Which is not true about enhanced list views? (Choose 2)
Question280: Lead assignment rules assign leads to owners and queues based on the criteria the system admin specifies within the rule.
Question281: The Account owner, Opportunity Owners and case owners:
Question282: Select the best component to use if you want to list the top five sales performers on a dashboard.
Question283: In order to implement more business process multiple record types must also be implemented:
Question284: Data Validation Rules are executed for a field (vs. as record).
Question285: The formula editor may be used all of the following places EXCEPT:
Question286: Which of the following is the best way to make the Field Mandatory for everyone?
Question287: Case escalation rules triggered on the last modification will be reset each time a user adds an activity or sends an email from the case record?
Question288: If you are added to a Sales Team with read/write access you then have the ability to extend sharing on the opportunity to other users.
Question289: Is it possible to relate a person account to a contact on a business account.
Question290: You can update licenses on the Company Profile.
Question291: What steps are part of the process to enable Multi-Currency in an organization?
Question292: How many app exchange apps can you install in UE?
Question293: Recent Item and Look up Hover Views use the:
Question294: What is not true about sharing Rules?
Question295: How many lead assignment rules can be active at one time?
Question296: Which one of these is NOT a recorded “activity” in SFDC?
Question297: In order to import Opportunity records into Salesforce, a system administrator may use the Import Wizard.
Question298: You can use standard reports when creating
Question299: Which of the following are true about formula fields?
Question300: A custom field is made Read only from the Field level security and Required from Page layout. The Field will be:
Question301: Custom Summary Formulas can run calculations on report calculations.
Question302: Sharing rules can be formed on the following except:
Question303: If a Report is run which returns 20,000 records then:
Question304: When a field is deleted from the pagelayout, does it is also deleted from the Object?
Question305: Identify the statement that correctly defines data validation
Question306: When using Territory Management, can an opportunity be associated with multiple territories?
Question307: Is identity confirmation necessary if a user's IP address is known and browser cookie exists?
Question308: The Report Builder is different from the Report Wizard.
Question309: You can't package workflow rules with time triggers.
Question310: Which of the following are setting options for the User Interface?
Question311: The Self Service Portal and Customer Portal are the same technology?
Question312: Case Assignment Rules are based on elapsed time
Question313: Will users have to use their security token when logging into connect for outlook if their IP range has already been added to a trusted IP range?
Question314: A user who has access to formula field can reference fields to which he or she doesn't have access to allowing him or her to view restricted data.
Question315: When transferring an account from one user to another, which of the following options are selectable?
(Select all that apply)
Question316: Which of the following objects cannot be imported via the Salesforce.com Import Wizard?
Question317: Folders are used to manage:
Question318: You can create parent/child relationships directly from the CSV import file
Question319: Which of the following are formats that you can use for creating a custom report?
(A)Hierarchical
(B) Matrix
(C) Summary
(D) Tabular
Question320: Records in the recycle bin do NOT count against your organization's storage limits
Question321: Conditional formatting is available for:
Question322: What is the click path to enable Enhance Profile Management?
Question323: If a lead is converted without a value in the company field, what happens?
Question324: Picklist dependency rules are not enforced during Import
Question325: Describe the methods to allow access to the application?
Question326: Which of the following is not a valid business process in Salesforce.com?
Question327: Is it possible for users to override their own forecasts and forecasts for users below them in the forecast hierarchy?
Question328: Which one of these may be a controlling field and a dependant field?
Question329: Auto response rules can be used to send an automated yet tailored response to customers based on the information they provide via the Web-to-lead form.
Question330: What is true about Lead Assignment Rule?
Question331: Which function is available in the report builder interface, prior to running the report?
Question332: Changes you make to records while using Connect Offline are lost.
Question333: Users can search for Public Tags from the Sidebar and Advanced Search
Question334: Which is a consideration when creating a drill-to-detail dashboard component?
Question335: What is the maximum length of the field type "Text Encrypted"?
Question336: What does a profile control?
Question337: What can a Task do that an Email Alert Cannot do? Choose 2 answers.
Question338: Enterprise, Developer and Unlimited System Administrators can create an unlimited number of Custom Profiles from scratch.
Question339: Can a user restrict access with the help of the sharing rules?
Question340: A sales user wants to have edit access to opportunity but should not be able to import leads and should also be able delete accounts. Is it possible?
Question341: Select which is Not Applicable. What does a Page Layout control Select the choice which in NOT applicable
Question342: Specifying a "running user" in dashboard means:
Question343: How does Locale settings affect your exported CSV file?
Question344: How many Custom Summary Formula Fields are allowed on a single Report?
Question345: Record locking in a workflow approval process prevents users from editing a record only if they have a certain field-level security or sharing settings.
Question346: Which of the following are setting options for the User Interface?
Question347: Which of the following fields CAN NOT be a controlling field for Dependent Picklists?
Question348: Record Type may determine the default value of a picklist field.
Question349: A service portal user may close their cases using Suggested Solutions in the self service portal.
Question350: To make a field required, which of the following is used) (Pick the best possible answer)
Question351: Is it possible for a user to own a record and not see it:
Question352: In order to enable multi-currency feature in Salesforce, you must
Question353: An S-Control may be used in all of the following ways EXCEPT:
Question354: Can logins on specific days be restricted?
Question355: The Director of Sales wants a report that shows the Opportunity pipeline for the current and next fiscal quarters. This report should be grouped by Sales Rep and Opportunity Stage. Which report format would you use to create this custom report?
Question356: When users log in to Salesforce, either via the user interface, the API, or a desktop client Salesforce CRM confirms the log in is authorized using all of the following EXCEPT:
Question357: What happens when a user clicks on the Create New Apps option present in the List of Apps section?
Question358: Custom Summary Formulas can run calculations on custom formula fields.
Question359: Will WF evaluate rules retroactively?
Question360: Maximum number of values allowed in a controlling field is:
Question361: The support team has asked the System Administrator to automate the notification of a customer's support plan ending - they would like for the Customer Support Rep to receive an email 30 days before the Support Plan Expires (Support Plan Expiration Date is on the Account record). What will the system administrator do?
Question362: You must meet the following prerequisites before enabling territory management? Choose 2 answers
Question363: The system administrator has been asked to create a way to track Shipments of products to customers.
Shipments should be closely tied to the Opportunity record and there may be more than one shipment record per Opportunity and the Opportunity should be required (i.e. Users cannot save a Shipment record without associating it to an Opportunity). The system administrator should create.
Question364: You can set a default value for a custom field.
Question365: If there are any users in the organization that shouldn't have view access to Account records, the OWD for Accounts should be set to
Question366: Which one is the following is a salesforce.com definition for a Lead?
Question367: How would you allow collaborative access to accounts , contacts, contracts, opportunities, and cases of a US Sales rep, and Asia sales rep, and an EMEA sales rep?
Question368: A particular role needs edit on contacts, view, edit and delete on contracts and only view on accounts.
Where can the administrator make the change?
Question369: What is True about the Role Hierarchy
Question370: Which type of field could you use to create a relationship between a custom object and another object?
Question371: Customizable Forecasting must be enabled for use with Custom Fiscal years.
Question372: In order to update records using the Data Loader, what field must be present in the csv file?
Question373: Following are the Custom Business Objects EXCEPT:
Question374: How many roles can you create for your org?
Question375: Once you define a custom fiscal year structure, your company can not return to the standard fiscal year calendar.
Question376: Searches and Filters that take a long time may be cancelled?
Question377: How can Chatter feed for content can be used? Choose 2 answers
Question378: Lookup fields allow users to select a record from another object during data entry, creating a parent-child relationship.
Question379: What should a system administrator use to disable an application for a group of users?
Question380: Can you uninstall an AppExchange application once it has been deployed.
Question381: What is the Impact on a User of the Organization level Locale Changes?
Question382: Which one is the following is a salesforce.com definition for an opportunity?
Question383: Who can submit an idea to Salesforce.com IdeaExchange?
Question384: In List View Enhancements, users can export list results to CSV file
Question385: When you configure Search Settings for Your Organization, the new value must be between 5 and 50
Question386: Do users have to display the jump page every time they create a new record?
Question387: Once a field is hidden from a Profile using 'Field Level Security', a User associated to that Profile can still see the field using the following:
Question388: Customizable Forecasting is a prerequisite in order to enable territory management?
Question389: Can the DataLoader access all objects?
Question390: It is possible to share a custom object record manually
Question391: How many Solution records can be imported via Import Wizard?
Question392: Recent Items use the?
Question393: You can customize to restrict users ability to log in to saleforce.
Question394: With Client Management enabled, when a lead is converted without a value in the company field, it becomes a person account.
Question395: A public group is a grouping of all Except?
Question396: Which objects can be stored in a folder?
Question397: How can you export accounts and contacts in a Contact Manager edition of Salesforce?
Question398: How many people can you send an invite to at a time using Cloud Scheduler?
Question399: In which of the following edition you can create a Managed Package?
Question400: When test driving an application on the AppExchange Directory, it is not possible to view the S-Control configurations of that application
Question401: You are limited to ________ new picklist or multi-select picklist values for any field during a single import
Question402: Roll-up summary and formula fields are always read-only on detail pages.
Question403: Select all which are true about Contacts Objects
Question404: The Console's center frame is the detail page view of any record selected from any of the console's other frame.
Question405: A Record Owner has the following privileges:
Question406: You are about to enter a new lead from a cold call into SFDC. What do you do first?
Question407: Workflow rules can't be triggered by campaign statistic fields, including individual campaign statistics and campaign hierarchy statistics.
Question408: If you change the data type of any custom field used for lead conversion, that lead field mapping will be deleted:
Question409: A record is modified on 1/1/2008. It meets criteria for a time-based workflow rule; this rule schedules an action for 7 days after rule execution. On 1/4/2008 the record is modified and no longer meets workflow rule criteria.
On 1/5/2008 the record is modified and once again meets the initial time-based workflow rule criteria. How many workflow actions will execute and when?
Question410: When setting up an user, the first name of the user is not required.
Question411: All fields on the Approval page layout are available to view on the Approval History related list
Question412: All the following are Main Setup areas in Salesforce.com EXCEPT?
Question413: What is the maximum length of the alias field?
Question414: Data validation ensures the integrity of data when data is exported in SF
Question415: Custom Web Tab may consist of all the following EXCEPT:
Question416: Which feature effectively allows you to "lock" the converted amount on closed opportunities?
Question417: Which of the following is an automated process your organization can use to approve records in Salesforce.com?
Question418: Record locking prevents users from editing a record only if they have certain field-level security or sharing settings.
Question419: How many User records can be imported via Import Wizard?
Question420: If a field on page layout is required and is read-only on FLS, what would the user experience on UI?
Question421: An admin changed the org default language from English to spanish. What must end users do to see this change?
Question422: Roll-up Summary fields and formula fields are always read only on detail pages and are available on edit pages.
Question423: When a Lead is converted, an Account, Contact and _______ record are created.
Question424: Inline Editing updates the field when
Question425: The system administrator needs to prevent telesales teams from logging into Salesforce outside of the office.
How will he/she do this?
Question426: Custom formula fields are recalculated:
Question427: You have a custom object called "Widgits" which has a Master-Detail Relationship with Accounts. What happens when you delete an account with associated Widgits?
Question428: It is possible for an Account to be part of multiple Territories?
Question429: Account Teams are not available for Professional Edition
Question430: The record owner is a user or a queue that has control or rights to a particular data record.
Question431: When a user refreshes a dashboard, who does the dashboard get refreshed for?
Question432: Which of the following is not a Standard Salesforce.com Application?
Question433: SFDC allows me to add a reporting hierarchy (or organization chart) to my contacts. This way I can better understand the structural dynamics within the businesses I am selling to, and remember who to contact for certain aspects of a sale.
Question434: Tab settings allow System Admin to customize which tabs are visible to users:
Question435: When you add a custom object tab, all of the following will be accessible with the object EXCEPT
Question436: Which of the following statements is true about transferring leads?
Question437: For each profile, you can set the hours when users can log in and the IP addresses from which they can log in.
Question438: Adding Records: I must always search for a company or contact record BEFORE adding a new lead, opportunity, contact, or account into Salesforce.
Question439: The System Administrator has been asked to ensure an email goes out to Sales Ops when an opportunity is closed notifying them of the closed deal. What evaluation criteria will the system admin use for the workflow rule?
Question440: In a private sharing model, the following can be used when Role Hierarchy alone isn't sufficient when providing record access to users (choose all that apply)
Question441: The administrator changes the organization time zone from "pacific daylight" to "central". Which users will be affected?
Question442: Standard profile permissions cannot be edited.
Question443: What is the role of "Primary Object" when creating custom report types?
Question444: Which of the following settings directly affects Date fields to display as MM/DD/YYYY?
Question445: What happens when you delete a custom field?
Question446: Public groups can be any combination of other public groups, users, roles and ________.
Question447: Field Level Security cannot be used to make a field required.
Question448: How many Solution records can be imported via Import Wizard?
Question449: Which of the statements is/are true for data validation?
Question450: Which email address option is available to override the From Email Address in a Workflow Email Alert?
Question451: Which is the new type of Dashboard Chart to make entry in Spring’11 Release?
Question452: Which is true about a Chatter Plus user?
Question453: All of the following objects may have a queue EXCEPT
Question454: The system administrator has created a new custom object and application. This individual now needs to populate the new object with 1000 records, which are formatted in a CSV file. The Import Wizard (Data Management --> Import Custom Objects) is appropriate for this task.
Question455: Which object cannot use sharing rules to manage access?
Question456: Which of the following can NOT be edited on the Page Layout Editor?
Question457: You can not use the browser's print function to print reports.
Question458: How can you ensure that a value is entered in a field?
Question459: If a user’s profile contains log in hour restrictions which of the following time zones is used to calculate the hours they have access to Salesforce.com CRM?
Question460: Why would you create different Record Types?
Question461: Case escalation rules triggered on the last modification will be reset each time a user adds a related comment to the case?
Question462: Field-level security can be used to make a field required
Question463: A Standard profile that has Standard User Permissions and can manage published solutions and solution categories
Question464: The running user doesn't override the sharing role while allowing users to see high-level sales data for everyone, not just
Question465: Field Sets works on both Standard as well as Custom Objects?
Question466: Dynamic Dashboards allow data to be displayed by the user viewing it, rather than by a specified running user - eliminating the need to create the same dashboard for multiple users.
Question467: If Custom Fiscal Years are enabled then you cannot use Standard Forecasting?
Question468: When are WF rules evaluated?
Question469: System Administrators have this permission by default.
Question470: What statements is False for a workflow task:
Question471: For custom object records to appear in search results associated tab only needs to exist; the tab does not have to be visible to users.
Question472: What is the new Chart type available after Spring 11?
Question473: Where are active currencies located?
Question474: An administrator has given access to all users to view the public folders in solution with categories. Which permission will enable the user to create more categories?
Question475: Which information not captured on user record in Salesforce?
Question476: Which graphs rely on grand total for dashboards?
Question477: A user successfully login’s at 3:00 PM, What happens at 3:31 PM, if the Login hours for the user’s Profile are set from 7:30 AM to 3:30 PM?
Question478: What is the maximum number of records to be printed in the Printable View of a list view?
Question479: Reports and views are not renamed based on the new label value
Question480: All of the following actions may take place on a Workflow Rule EXCEPT:
Question481: Your System Administrator must reset your password for you if you lose it.
Question482: Which of these is NOT true: it is possible to import my existing contacts from Outlook by:
Question483: The relationship group wizard lets you create and edit relationship groups regardless of field-level security.
Question484: A Standard Fiscal Year can start on May 1st.
Question485: Active Currencies live in Company Profile, user record (Personal Setup) and in Opportunity (Record).
Question486: Which of the following object does not support the Business process?
Question487: When I convert a lead to an Opportunity, I must give the opportunity a unique name so I know what it is (ex: Pacific Bank – Red Package).
Question488: IF(ISPICKVAL(picklist_field)) has the same output as:
Question489: Sales reps at AW Computing need assistance from product managers when selling certain products.
Product managers do not have access to Opportunities but need to gain access when assisting on a specific deal. How can the system administrator accomplish this?
Question490: Which statement about custom summary formulas is true?
Question491: An opportunity that reaches the threshold with 80% probability will trigger additional alerts if the probability subsequently goes higher to 85%.
Question492: What is required to create a new user?
Question493: What are the Start of Day and End of Day fields used for on the User Object?
Question494: Which one does NOT apply to Custom Formula Fields?
Question495: Saving or creating records can trigger one rule.
Question496: All of the following are true about Validation Rules EXCEPT:
Question497: Through the Web-to-Case function, how is that case associated with a contact?
Question498: The Account Access, Contact Access and Opportunity Access options depend on your sharing model
Question499: Which of the following records can not be mass transferred?
Question500: Personal Tags can not be shared
Question501: Both accounts and users can exist in multiple territories.
Question502: What are two sources from which cases can be created?
Question503: If territory management is enabled for your organization and a lead is converted, how does it get assigned?
Question504: Which option is NOT true of events?
Question505: If a Standard Object is Renamed, the Reports are Renamed based on the new label value
Question506: Locale settings control how users view date formats, time formats and number formats.
Question507: Partner portal and customer portal users aren't required to activate computers to log in.
Question508: Which step is required when configuring the new Salesforce for outlook?
Question509: Identify the maximum number of leads / contacts that you can add from a report at one time using Integrated Campaign Builder:
Question510: A new list view can be created from within the console
Question511: The running user of a dashboard overrides the sharing model to see the high-level summary data for everyone at the level of the Running User and below.
Question512: What is the process to create a custom app?
Question513: Users can be deleted from salesforce.com
Question514: Report are available on the following tabs
Question515: What is a Managed Package?
Question516: Permission sets can replace the need for profiles.
Question517: Standard Fiscal Years are periods that follow Gregorian calendar, but can start on the first day of any month of the year.
Question518: Which are true about Email to Salesforce Enhancements after Spring 11 release?
Question519: Which of the following are possible with a Master-Detail-Relationship (Multiple Correct Answers):
Question520: Which of the following utilize the "Automated Case User" (Select all that apply):
Question521: At this click path Setup > App Setup > Customize > Tab Names and Labels > Rename Tabs and Labels you can rename the Tab Names of standard objects.
Question522: You have Read Only access to an account, can you add a task or event to the account?
Question523: Data storage include the following: (check all that apply)
Question524: Which action type is represented by an icon in the process visualizer? Choose 2 answers
Question525: How many Roll Up summary fields can be created in the enterprise Edition on a Custom Object?
Question526: All of the following are true about Default Sales Teams EXCEPT:
Question527: Can WF update formula fields?
Question528: Users can post a static image of a component to the dashboard feed, a user feed or a group feed, this feature is called
Question529: Do opportunities or cases have import wizards?
Question530: Each workflow rule applies to a single object, such as leads, accounts, or opportunities.
Question531: When you insert a record using the API, Do Validation rules are expected?
Question532: What is Not True About Formulas Select the correct choice?
Question533: Joe is attempting to import an invalid value into a picklist field. The import wizard will respond with an error message.
Question534: The account owner, opportunity owners, and case owners may or may not be the same user.
Question535: What is a Dashboard made of?
Question536: Which is true about Salesforce Knowledge Sidebar for the Service Cloud Console?
Question537: Which statements are true about Cloud Scheduler?
Question538: All of the following may be used when updating a record using the AppExchange Data Loader EXCEPT:
Question539: The administrator wants to track data over a period of time. Which graph would he use?
Question540: How can an Administrator customize campaign members? Choose 2 answers:
Question541: To minimize the number of sharing rules, use "Roles and Subordinates" over "Roles" where possible.
Question542: Which Service Cloud and Service Cloud Console Enhancements in Spring 11 are Automatically visible to all Administrators without any setup required?
Question543: Customizable Forecasting cannot be enabled for use with Custom Fiscal Years
Question544: Time-Dependent Workflow – Maximum Triggers Allowed Per Rule:
Question545: What determines the suggested criteria for lookup filter?
Question546: Which is a capability of Chatter? Choose 3 answers:
Question547: A Profile can have many users, but a user can have only one profile.
Question548: There are no exceptions to the role heirarchy based sharing?